One Step Beyond Counselling and Coaching is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business, and employees for the appropriate management and protection of any Personal Information that you agree to provide to us.

Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:

Collection: One Step Beyond Counselling and Coaching does not collect your personal information without your express permission. An example of this is if you choose to contact us, we may retain the details you provide to us so that we may continue communication with you.

Storage: One Step Beyond Counselling and Coaching will store the personal information you provide us using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.

Retention: One Step Beyond Counselling and Coaching will retain the personal information you provide us for as long as you permit us to do so. You may indicate to us at any time your desire for us to discard your personal information by written or email request.

Disclosure: One Step Beyond Counselling and Coaching will not disclose the personal information you provide to us unnecessarily to employees or any third party, unless the effected individual consents.

About cookies

Our website uses cookies. Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

This cookies policy

This cookies policy is based on a Freenetlaw template supplied by Publishing Contracts.

Google cookies

Our website uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’
using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking ‘Tools’, ‘Options’ and ‘Privacy’.

Blocking cookies will have a negative impact upon the usability of some websites.

Did you realize

Glial cells in your central nervous system are more numerous than brain cells, and you have a hundred trillion brain cells! Look up Dr. Douglas Fields on youtube and see what these Glial cells do in your brain and elsewhere.
Canadian Professional Counsellor's Association
Member of The Canadian Professional Counsellors Association. verified by Psychology Today
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If you have any questions or want to arrange a meeting, don't hesitate to get in touch with us.